Terms of Service for FreeDutyFlow

Effective Date: January 1, 2025

Thank you for choosing FreeDutyFlow, the leading platform for Tax Free refunds. These terms govern your use of our services provided through the website FreeDutyFlow.com.

1. Overview

FreeDutyFlow operates under Business ID 628204040. Our headquarters are at 1 Wellington St, Ottawa, ON K1A 0A9, Canada. For questions, please use our contact form or call +14161148694.

2. Services

These services include professional consulting and support related to processing Tax Free refunds.

2.1 Fee and Delivery

Service fees are listed on FreeDutyFlow.com and become due upon confirmation of your purchase. Delivery may occur via scheduled calls, email guidance, or on-site assistance.

2.2 Refund and Rescheduling Policy for Services

Clients may request a reimbursement of service fees in writing within 7 calendar days of purchase, provided no substantial work has been performed. Upon valid request, we will issue a reimbursement to the original payment method within 14 days of approval. Services may be rescheduled once without charge if notice is given at least 48 hours before the scheduled start. If a specific service clearly states a non-refundable status, no reimbursement will be issued; this policy ensures the allocation of dedicated resources and scheduling commitments.

3. Digital Information Products

This category includes e-guides, templates, and online courses related to Tax Free refunds.

3.1 Digital Product Reimbursement

We offer a 7-day grace period from the date of purchase to request a reimbursement, provided there has been minimal access and no full download of the main content. To qualify, submit a request through our contact form.

3.2 No Reimbursement for Full Delivery

Once a digital product is fully delivered via download or direct link, no further reimbursement can be issued due to the nature of electronic distribution.

4. Physical Goods

Merchandise related to Tax Free refunds offered on FreeDutyFlow.com.

4.1 Goods Reimbursement

Physical goods may be shipped back within 30 days of delivery date. Items must be unused and in original packaging. To initiate the process, contact us. Approved shipments back must be sent to our address at 1 Wellington St, Ottawa, ON K1A 0A9, Canada. We will issue a reimbursement within 14 days of receipt of the sent-back item.

4.2 Shipping Costs

Customers are responsible for shipment charges on items sent back unless the item is defective or incorrect. In such cases, pre-approved shipping labels will be provided.

5. Changes to Terms

FreeDutyFlow reserves the right to update these terms at any time. Notice of changes will be posted on FreeDutyFlow.com. Continued use of our services after updates constitutes acceptance of the new terms.

6. Contact Information

Address: 1 Wellington St, Ottawa, ON K1A 0A9, Canada

Business ID: 628204040

Phone: +14161148694

To submit inquiries or requests, please use our contact form.