Upload your purchase receipts and travel documents in just a few clicks. Our platform guides you step by step to ensure nothing is missed.
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Our system reviews your claim and submits it according to the latest Canadian customs requirements, reducing processing delays.
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We use encrypted channels to protect your personal data and ensure that your tax refund request is handled with the highest level of privacy.
Explore MoreJoin thousands of Canadian travellers who have successfully obtained their duty free refunds. Begin your claim process today with FreeDutyFlow.
Our dedicated experts combine years of experience in customs regulations and customer care to support your refund journey.
Founder & CEO
With over a decade of experience in cross border compliance, Michael leads FreeDutyFlow's vision to simplify tax refund procedures.
Operations Manager
Emma oversees claim processing workflows, ensuring each submission is accurate and adheres to Canadian customs standards.
Customer Success Lead
Liam is dedicated to guiding users through each step, providing clear instructions and timely updates for every refund application.
FreeDutyFlow stands out for its user first interface, compliance expertise, and responsive support network designed specifically for Canadian travellers seeking tax free refunds.
Our platform walks you through each requirement with clear prompts, so you never miss a detail needed for a successful claim.
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Submit your purchase receipts digitally through our platform and skip the paperwork hassle at the airport.
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Monitor the status of your tax free claim every step of the way with real time updates via email or dashboard notifications.
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With FreeDutyFlow, you can recover eligible taxes on qualifying purchases. Our online tools streamline your refund submission so you spend less time filling forms and more time enjoying your trip.
Start by registering your purchase details, upload receipts, and let our system guide you through local regulations. We handle the details so you can focus on exploring.
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To qualify for a tax free refund in Canada, travelers must be non residents making purchases from participating outlets and exporting goods in their personal luggage. Items must be bought within a specified time frame prior to departure and accompanied by valid receipts. At least a minimum purchase value per transaction may apply, depending on provincial rules. All exported merchandise should be presented to border officials before leaving Canada. A customs officer will verify the goods and stamp your documentation before you return home. Once approved, you can submit your claim via FreeDutyFlow.com, using the stamped paperwork as proof of export. This verification step is essential for compliance with the Canada Revenue Agency requirements and ensures that your refund request proceeds smoothly through the processing stages.
Ensure all receipts are clear, legible, and include date, store name, and purchase amount. Missing or incomplete documents can delay processing.
After submitting your stamped receipts and claim details through FreeDutyFlow.com, typical processing times vary based on seasonal volume and verification procedures. Most refund claims undergo an initial review within five business days, during which eligibility and documentation accuracy are confirmed. Following successful review, the refund amount is approved and disbursed via your chosen payment method, often taking three to eight weeks to appear in your account. In busy travel seasons, processing may extend slightly, but our team will provide continuous updates at each milestone. You can log into your dashboard at any time to view real time status notifications, so you remain informed from submission to completion without needing to contact support directly.
For further questions about your claim or required documentation, contact our team at FreeDutyFlow. We're here to help you every step of the way.
Thank you! Your request has been submitted successfully. Our team will contact you within 48 hours to guide you through the next steps.